User experience is a little harder to quantify than other site-ranking elements. It’s easy to say that users will find your site simple to use, that they will find the information or products that they’re seeking, or that they will have reason to return to your site. But in practice, that’s a little more diffi- cult to achieve.
So, how in the world can a site gain search engine ranking by user experience? It’s fairly simple really. Search engines today are smarter than they have ever been. They may not be able to make you a grilled cheese sandwich, but they can certainly keep track of what results users click when they run a search. Those result selections are essential to adding to the organic ranking of your site.
Here’s a scenario. Say you search for something like health-insurance information. When the search results come up, how are you going to choose which results to look at? Most users read the small descriptive lines that are included with the search engine ranking and select from those.
In most cases, the sites that are visited are those sites that are highest in the rankings. But search engines also monitor which sites are actually clicked on, so let’s say you search through the results and click a link on the fifth page. And suppose several other people do so as well.
That link on the fifth page is going to show more traffic than links that are higher in the results, so smart search engines will move that page higher in the rankings. It may not jump right up to the num- ber one position, but it’s entirely possible for the site to move from the fifth page of rankings to the sec- ond or third. This is part of the equation used when user experience is taken into consideration.
Another part of that experience might be how quickly the user jumps back to the search page. Maybe when you click that link on the fifth page, you can tell when you hit the site that it’s not the page you were looking for (or doesn’t contain the information or product that you were looking for). You click the back button, and you’re taken back to the page of search results.
This is called bounce, and the rate at which users bounce off your site is an indicator of the usability of the site in terms of how relevant it is to what users are searching for. This relates directly to the keywords the user searched for, which relates directly to how your site matches those keywords. To maximize the usability of your site, make sure the keywords you choose and the description of your page are as accurate as possible.
It may take some time for you to learn how to make all of these elements work together, especially when it comes to elements like descriptions and keywords. Be patient, and be willing to experiment with different combinations of words or descriptions until you hit on the ones that combine to send your site rank closer to the top search results. Just remember, it’s an art more than a science, and it takes time (usually two to three months) to see the most accurate results.
